I would like to deactivate my lg g2

newyorker347newyorker347 Posts: 4FreedomPop Newbie
I am going to try out another mvno for a while. Please deactivate my lg g2 on the account and release the esn. Thanks in advance. :)


  • Hello @newyorker347

    I have deactivated your device and released the ESN as you requested. :3
  • krackakracka Posts: 1FreedomPop Newbie
    can anyone assist with the deactivation and unlocking of my LG G2 handset for use overseas
  • newyorker347newyorker347 Posts: 4FreedomPop Newbie
    Thank you very much Karina.
    I wonder if you can help me out on combine the two devices profile page into one. I ported out one of the numbers on my account and you helped me to released the phone's ESN. now whenever I log in to my account page, I always see the G2 profile page still there and I am wondering if you can merge the two device profile page into one under my Motorola E profile page. Also, can the balance from my G2 empty profile page transfer to my Motorola E profile page? Thank you Karina!
  • @kracka

    We can deactivate the device for you and release the ESN but we cannot unlock the phone.
  • @newyorker347

    I am sorry to inform you that we do not combine accounts or delete the account. In regards to your credit we can only refund it but not transfer, I sincerely apologize for the inconvenience.
  • Twitter01Twitter01 Posts: 2FreedomPop Newbie
    I want to deactivate my phone and have it unlocked please
Sign In or Register to comment.