**Reminder** When you sign up for FreedomPop service we often offer a free trial experience for one of our plans or add-on services. Upon the end of your Trial, you will incur the regular charge for that plan or service. Please take a look at our Community post for more information regarding your recent purchase and what to expect: http://bit.ly/2xFTGWY

Please allow upgraded shipping

James_in_UtahJames_in_Utah Posts: 243FreedomPop Newbie ✭
in Shipping #1
Hi,
I just ordered a Galaxy S4 yesterday, from an online deal. Part of the deal was "Free Shipping". It mentioned expected shipping time was 1 or 2 weeks. I really wish there had been an option to upgrade that shipping. I would pay for expedited shipping if it were allowed. My order is still processing, and I don't have a tracking number yet. Please let me know if there is any possibility to choose a faster shipping method that the very lame Smart Post fedex/USPS oh so slow method.
Thanks,
James

Comments

  • Ron LTE VOICE SIMRon LTE VOICE SIM Posts: 261FreedomPop Newbie, FP Flyer ✭✭✭
    #2
    The problem isn't the shipping, it's the Device Allocated, Kitting and then the shipping. If they could allocate and kit in one day, overnight shipping would be worth it, but the fact is that it can take 3-25 days for the device to be ready to ship. Not the best case scenario when someone orders next day air for their shipment but it takes 3 weeks for the device to get ready.
  • James_in_UtahJames_in_Utah Posts: 243FreedomPop Newbie ✭
    #3
    I guess I just got lucky. I ordered the phone on the 23rd, the order was processed on the 24th, and shipped on the 25th. It sat in Indianapolis until Sunday/Monday Morning at 03:45, and then left. It won't get to my post office until Saturday, which means I won't get it until Monday, if I'm lucky and they can put it out in a locker. If I had the option of next day air, I would have it today.
  • DonnieABeanDonnieABean Posts: 1FreedomPop Newbie
    #4
    Hi. After reading the above comments. My case is very similar. On March 8, 2016 I purchased an Apple iPhone 5s 16GB. Order number 43587187. An it seems to be stuck in shipping. I also purchased a hotspot order number 43581598. Which has arrived, I have not used this yet. Please sent the phone as soon as you can thank you.
Sign In or Register to comment.