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Please help: Unable to access mobile data now

James DemersJames Demers Posts: 7FreedomPop Newbie
I upgraded to the Premium service package, and I was sent an email instructing me to perform a SCRTN, which I did. Now, my Samsung Galaxy S4, running lollipop, no longer has 3G or 4G access, and a hands-free activation screen runs every time I power-cycle the phone, failing to activate every time. Any advice is appreciated.


  • James DemersJames Demers Posts: 7FreedomPop Newbie
    OK, it now connects to the 4G network, but only outgoing phone calls work; all incoming phone calls, either on WiFi or mobile data, return an error message to the caller.
  • ShavondsShavonds Posts: 2FreedomPop Newbie
    Want to go service started
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